Refund policy

Everything we make is produced after you order it, so please read this before you buy. We still want you in something you actually wear — if it is not right, we will make it right.

Returns

You have 30 days from the day your order is delivered to request a return. To be eligible, the item must be unworn, unwashed, free of odors and marks, and in the condition you received it with any tags still attached.

Because each piece is embroidered or printed to order, we cannot restock returned items. That is why we ask you to check the size guide on the product page before ordering — most returns we see are sizing, and a two-minute check avoids the whole process.

How to start a return

Email brianrdavidson@gmail.com with your order number and what you would like to do. We will reply with return instructions and an address. Items sent back without requesting a return first cannot be accepted.

Faulty, damaged, or wrong items

Inspect your order when it arrives. If anything is defective, damaged, or not what you ordered, contact us within 30 days of delivery with a photo and we will replace it or refund it in full, including shipping. Manufacturing faults — stitching that fails, print that lifts, seams that give — are always on us, never on you.

Return shipping

If the return is because of a fault on our side, we cover the shipping. If you are returning for any other reason, the return shipping is yours. We recommend a tracked service; we cannot refund a package that never reaches us.

Exchanges

The fastest way to get a different size or color is to return the original item and place a new order once your return is accepted. Because everything is made to order, this gets your replacement into production sooner than waiting on a swap.

Items we cannot take back

Gift cards
Items marked final sale at the time of purchase
Items that have been worn, washed, altered, or damaged after delivery

Refunds

Once your return arrives and is inspected, we will tell you whether it is approved. Approved refunds go back to your original payment method within 5–10 business days. Your bank or card issuer may take additional time to post it. If more than fifteen business days have passed since approval and you still have not seen it, email us.

Cancellations and order changes

Orders go into production quickly. If you need to change or cancel, email us as soon as possible — before production starts we can usually help, and once an item is on the machine we cannot.